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Career with Us

A lot can be said about the Members who walk through the doors of The American Club. They are sophisticated, well travelled and demand only the best life has to offer. The Club offers life’s little luxuries and even necessities, conveniently located in Singapore’s business district. The Club has created an exclusive sanctuary away from the hustle and bustle of city living. This is where our Members come to experience a higher standard of personalized service and a host of amenities designed to let them live life to the fullest.


The same can be said about the employees who walk through our doors. When you have an audience as special as ours, nothing short of exceptional will suffice. Hence, our relentless pursuit of best practices for our most prized asset, the employee. Go ahead, take the first step and experience this place affectionately known to us as Our Club and see for yourself, what the fuss is all about.

 

Click here to find out what our staff think about working at The Club.

 

We provide rewarding professional work experiences, advancement opportunities and attractive compensation packages.

 


 

Looking for Winter Camp Counselors

 

Calling all enthusiastic, hardworking and fun-loving individuals to be part our Stars ’n Stripes Winter Camp! We are looking for volunteers between the ages of 16 to 21 years who have experience working with young children (2 to 14 years). Step up to the challenge and become a Winter Camp counselor from December 17 to January 11. Email our People Development team at pd@amclub.org.sg to schedule an interview on weekdays from 10:00 a.m. – 5:00 p.m.

 


 

Member Engagement Manager

 

Goals:
• Create online and offline communities for members to engage, growing their connections in The Club

- To create a vibrant online community for members
- Create in real life events to meet the membership at different points of life
- Work with the ad agency to create online content for attracting potential members

 

Social Media Engagement
• Find out what channels members prefer
• Develop a clear strategy for online engagement for both members and attracting potential members
• Create a community engagement plan to reach out to and engage members, using analytics to grow our online community
• Content creation -- create videos, etc.
• Develop a content strategy to captivate and engage and work with teams to execute the content
• Be a brand ambassador
• Identify influencers and develop a strategy for partnerships
• Manage community engagement
• Social Monitoring, including review sites and online presence
• Manage messenger, comments, reposts, mentioned and other interactions
• Manage customer complaints, collect feedback, network with members, providing online customer service
• Drive discussions online on particular platforms, looking for opportunities to respond and address concerns

 

Member Engagement Events
• Work across departments to create Club wide events
• Project manage events across departments to ensure the best experience for members
• Align department events for a cohesive club experience
• Develop creative programmatic ideas to reach different segments of the membership, including niche groups
• Own the events process, from event creation to communication, execution to evaluation
• Provide high level execution and follow through on events, ensuring everything is thought through and delivered at a high level.
• Evaluate effectiveness of events

 

Requirements
• Minimum 5 years experiences in events and digital marketing positions; Bachelor’s degree, or equivalent experience, in a related field.
• Proven ability to design programs and events for diverse audiences
• Demonstrated knowledge of online communities and engagement
• Proven ability to be proactive, responsive, detail-oriented, demonstrate good judgment and the ability to work quickly across shifting priorities and tight timelines with the goal of delivering best-in-class service, quality, and accuracy.
• Position requires a high degree of adaptability and professionalism. The person in this role faces a variety of internal and external issues and audiences on a day-to-day basis and will be expected to respond to these issues appropriately.

• Demonstrated capabilities across both traditional and non-traditional channels, message development and storytelling in the new media landscape
• Demonstrated ability to logistically execute events and strategy
• Experience with examples in speaking and presentation skills, planning, budget management, issues and project management
• Ability to be an articulate, smart decision maker, and think clearly under pressure with strong organizational skills and ability to handle multiple tasks and meet deadlines
• Demonstrated team and marketing integration experience in a business environment and working knowledge needed to support the club’s strategic direction

 



Marketing Communications Manager

 

Summary
The Marketing Communications Manager is responsible for specific aspects of club communications, including campaign execution, internal communications, membership marketing and sponsorship. This role supports Public Relations, content development and a variety of daily and project-based tasks involving copy writing, material development, executive approvals, dissemination of information, progress tracking and reporting. This is a multi-faceted role that relies heavily on strong interpersonal, writing, organizational, and independent project management skills. The position reports to the Director of Marketing and Communications. The incumbent will also be managing a team of skilled specialists responsible for the design, creation, implementation and evaluation of marketing and communications programs including messaging, digital marketing, and collateral creation to support the various business units.

 

Essential Duties & Responsibilities

Membership Communications

• Support the Marketing Department and Retail businesses’ communications, PR and thought leadership needs:
• Develop messaging for internal and external audiences (Membership, Niche Group Program, and Strategic Partners)
• Draft, edit and distribute members communuication, internal employee communications related to club news, new product releases, club financial performance and special events
• Review, edit and write content for bi-monthly club magazine
• Work closely with Membership Office to:

- Manage and support directly advertising needs and recommend appropriate platforms
- Develop content to drive recruitment

• Integrate with internal teams including: General Manager’s Office, Finance, Food & Beverage, Membership Office, Youth, and HR
• Partner with community leaders/programs/agencies/sister organizations to incorporate The American Club with community outreach opportunities
• Spearhead special programs that deliver increased awareness for The American Club brand
• Create the annual communications calendar and plan
• Manage the marketing & communications budget
• Project management for branding and communications campaigns, including ROI tracking
• Coordinating the production, design and distribution of advertising and communications collateral including on online and offline channels
• Management of social media accounts, digital communications platforms and website content
• Soliciting and coordinating of strategic partnerships with The Club

 

Internal Communications
• Manage a team responsible for the creation and deployment of marketing communications plans for business unit products and solutions
• Research and develop content for internal message platforms, (display monitors, employee emails)
• Create editorial calendar and content in collaboration with internal partners for bi-monthly magazine – print and digital content
• Develop PowerPoint presentations for a variety of communication needs
• Support internal employee and community events as needed
• Other related duties as assigned.

 

Sponsorship
• Coordinating stakeholder needs, so negotiations will net the most appropriate benefits
• Ensuring all negotiations and leverage are aligned with business and target market needs and reflect best practice sponsorship
• Managing renewals, mid-term negotiations, and sponsorship reviews
• Managing the sponsorship strategy development and portfolio audit process

 

Requirements
• Minimum 5 years’ experience in progressively responsible marketing, communications or journalism positions; Bachelor’s degree, or equivalent experience, in a related field
• Exceptional writing and speaking skills a must
• Proven ability to be proactive, responsive, detail-oriented, demonstrate good judgment and the ability to work quickly across shifting priorities and tight timelines with the goal of delivering best-in-class service, quality, and accuracy
• Position requires a high degree of adaptability and professionalism. The person in this role faces a variety of internal and external issues and audiences on a day-to-day basis and will be expected to respond to these issues appropriately
• Demonstrated capabilities across both traditional and non-traditional channels, message development and storytelling in the new media landscape
• Demonstrated ability to think strategically in traditional public relations and communications disciplines
• Experience with examples in professional writing, editing, speaking and presentation skills, planning, budget management, issues and project management
• Ability to be an articulate, smart decision maker, and think clearly under pressure with strong organizational skills and ability to handle multiple tasks and meet deadlines
• Demonstrated team and marketing integration experience in a business environment, consumer brand marketing, communications/PR experience and working knowledge needed to support the club’s strategic direction.

 


 

Graphic Designer/Executive


Job Summary

The American Club is seeking a Graphic Designer/Executive to join our in-house Marketing team. Reporting to the Director, Marketing & Communications, the ideal candidate is a positive, creative individual with the ability to work across multiple platforms to create materials that compellingly communicate The Club’s programs and activities to various stakeholders. This role includes content development and a variety of daily and project-based tasks involving copy writing, material development, dissemination of information, progress tracking and reporting. This is a multi-faceted role that relies heavily on strong interpersonal, writing, design, organizational, and independent project management skills.

 

Responsibilities:
• Assist in both content and design of marketing collateral including printed materials, external and internal presentations, and other media to communicate Club and redevelopment related updates
• Create individual graphic elements (diagrams, information graphics, illustrations, etc) for communications collateral
• Develop messaging for internal and external audiences
• Draft, edit and distribute communications related to club news and programs, new product releases, club financial performance and special events
• Review, edit and write content for bi-monthly club magazine
• Create editorial calendar and content in collaboration with internal partners for bi-monthly magazine – print and digital content
• Work alongside a team responsible for the creation and deployment of marketing communications plans for business unit products and solutions

 

Requirements:
• Bachelor’s Degree or Advanced Diploma, or 2-3 years’ equivalent experience in graphic design for a design studio, agency, or in-house creative department
• Minimum 1 year experience in progressively responsible media/public relations, communications or journalism positions; Bachelor’s degree, or equivalent experience, in a related field
• Exceptional writing and speaking skills a must
• Ability to balance and prioritize multiple projects with short deadlines
• Strong design foundation and understanding of the principles of typography and layout
• Strong understanding of print production and technology
• Ability to storyboard presentation and design concepts
• Expert user of InDesign, Photoshop, and Illustrator

 


 

Barista

 

Responsibilities:

  • • Prepare and serve hot and cold beverages including coffee and teas while ensuring consistent quality 
  • • Maintain efficient and friendly service standards
  • • Sell and serve baked goods and miscellaneous food items
  • • Recommend menu items to Members
  • • Participate in all sales promotions effectively and efficiently
  • • Set up or restock product displays
  • • Maintain a clean and organized storage room
  • • Check temperature of freezers, refrigerators, or heating equipment to ensure adherence to operating standards 
  • • Fulfil any other duties assigned by the Restaurant Manager

 

Requirements:

  • • 2 years of Barista or related experience preferred
  • • Ability to create and learn Latte Art and coffee designs
  • • Experience in retail/specialty store or food establishment
  • • Proven ability to provide quality customer service and demonstrated knowledge of coffee and tea products and equipment
  • • Organized and detail-oriented
  • • Good verbal and written skills
  • • Customer service oriented
  • • Team player with a positive attitude

 


 

Bartender

 

Requirements:

  • • Perform complete bar setup, including ice, garnish, glassware, etc
  • • Assist in taking orders and serving snacks and bar bites at the designated areas
  • • Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • • Follow outlet policies, procedures and service standards
  • • Familiar with all drink recipes, wines by the glass, and menu and prices to effectively promote to Members and Guests
  • • Perform duties in accordance with established Club policies for drink size, recipe, and proper glassware
  • • Deliver drink orders (alcoholic and non-alcoholic) using appropriate glassware/stemware
  • • Enter all sales in Point Of Sales system accurately 
  • • Complete assigned ad hoc work and other daily duties as instructed by the Restaurant Manager


Qualifications: 

  • • Minimum 2 years of bartending experience
  • • Strong knowledge of beer, wine, and spirits as well as preparation and presentation
  • • Knowledge of current beverage trends
  • • Great personality with excellent communication and organizational skills
  • • Team player and ability to work well under pressure in a fast paced environment

 


 

Nail Technician

 

Responsibilities:

• Perform opening / closing and mid shift duties

• Ability to offer services at multiple locations

• Perform work stations duties including cleaning and replenish treatment amenities

• Listen to Members and provide nail care consultationand deliver professional nail services including manicure / pedicure nail art, extensions, gel nail services

• Understand the benefits or selling points if the products displayed on the retail shelves in order to have the knowledge to assist Member when they wish to make a purchase and be able to work as a team to achieve group retail targets

• Serve Members according to the SOP of the Spa

• Create magic moments for Members from point of entry and perform soft up selling techniques to maximise sales and revenue  pre and post treatment

• Offer beverage and drinks during their nails or hair appointments

• Maintain clear Member treatment records

• Perform stock take when required

• Perform any other duties assigned by the Spa Manager

 

Requirements: 

• Relevant Nail Certification

• Those with passion and talent but with limited experience are welcome to apply

• Possess knowledge of the nails including basic knowledge of hand and foot massages techniques and a neat application of polish.

• Possess excellent cleanliness and sanitation skills

• Demonstrate good rapport and service

• Able to speak English

• Willing to work shifts, weekends and public holidays during spa operating hours

 


 

Supervisor

 

Responsibilities:

• Reporting to the Service Director, you are responsible for serving, taking orders and providing excellent service at the Food & Beverage outlets

• Ensure compliance with: Internal Audit & Standard Operating Procedures. Ensure that all food & beverage handling processes are followed at all times along in accordance to the HACCP guidelines

• Ensure supplies and stock are available for the daily operation of the outlet and understands the basic inventory management

• Conduct internal training periodically for the service associates to ensure minimum standards are met

 

Requirements:

  • • Preferably with 2-3 years of relevant experience in the Food & Beverage field in the same capacity
  • • Good team player with strong customer service skills
  • • Keen to learn and grow in the Food & Beverage industry 
  • • Able to work on shifts, weekends and Public Holidays
  • • Has a basic knowledge of operating point of sales system (Infrasys)
  • • Basic knowledge of  alcoholic and non-alcoholic beverages
  •  

 

Captain

 

Responsibilities:

• Provide excellent service at designated Food & Beverage outlet: 

  • - Greeting Members 
  • - Leading Members to tables
  • - Taking orders 
  • - Serving Members

 

Requirements:

  • • Good and pleasant personality, fit and healthy
  • • Preferably with 2 - 3 years of relevant experience in the Food & Beverage field within the same capacity
  • • Good team player with strong customer service skills
  • • Keen to learn and grow in the Food & Beverage industry 
  • • Able to work shifts, weekends and Public Holidays
  • • Basic knowledge of operating point-of-sale system (Infrasys)
  • • Candidates with extensive food, wine and beverage knowledge preferred
  • • Able to work under pressure
  •  

 

Hair Stylist


Responsibilities:
• Provide full hair services including hair cutting, shampooing, blow drying, colouring
• Knowledge of the latest hair styles, hair care/treatment and trends
• Knowledge of hair products and make recommend suitable products to Members
• Maintain cleanliness of hair salon, work station and equipment
• Maintain accurate record of Member records and services performed
• Cross promote other spa treatment
• Ensure Members with scheduled appointments are served promptly

 

Requirements:
• Possess relevant Hair Certification with minimum 1-3 year’s relevant experience
• Good hair cutting skills
• Experience with hair colour and basic knowledge of shoulder massages techniques
• Experience with both Asian and western hair type
• Good communication and customer service skills
• Able and willing to work on rotating shifts including weekends and public holidays
• Only Singaporeans need apply

 


 

Barber


The successful candidate should be able to provide consultation, cuts, shave, styling, and head/neck/shoulder massages for our Members.

 

Responsibilities:
• Provide hair and shaving services including hair cutting, shaving, shampooing, blow drying
• Able to do face, head and neck shaves
• Knowledge of hair products and recommend suitable products to Members
• Maintain cleanliness of hair salon, work station and equipment
• Maintain accurate Member records and services performed
• Cross promote other spa treatments
• Ensure Members with scheduled appointments are served promptly

 

Requirements:
• Possess relevant Hair Certification with minimum 1-3 year’s relevant experience
• Some experience with both Asian and western hair type
• Good communication and customer service skills
• Able and willing to work on rotating shifts including weekends and public holidays
• Only Singaporeans need apply

 



House Steward / Stewardess


Job Description
• Maintain general cleanliness of premises (e.g. toilets, Clubhouse, offices and more)
• Upkeep hygiene standards in restrooms (e.g. supply restrooms with fresh towels and toiletries,)
• Ensure offices are kept clean (e.g. clearing of rubbish, vacuuming carpets etc.)
• Any other duties assigned by Executive Housekeeper


Job Requirements
• Preferably at least 1-year experience in relevant field
• Ability to speak simple English
• Friendly, service-oriented and with pleasant personality
• 6-day work week with rotating shifts (off on alternate days)
• Able to work weekends and public holidays

 



Steward (Kitchen)

 

Responsibilities:
• Clean, wash and polish equipment / silverware from both in-house and external events
• Wash down restaurant and clear rubbish
• Maintain cleanliness of bin centre on weekdays (only applicable to morning shift personnel)
• Ensure sufficient supply of clean plates and cutleries for service staff
• Transport equipment to storage area (rooftop and kitchen shelving) after wash
• Perform any other duties assigned by Assistant Chief Steward / Stewarding Supervisors

 

Requirements:
• Friendly disposition and a team player
• Ability to stand for a long time and move quickly
• May be required to lift heavy objects like trash bags

 



Cook


Responsibilities:
• Set up workstations with all needed ingredients and cooking equipment
• Support team by doing basic prep work ensuring accuracy and time management
• Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
• Cook food in various utensils or cooking equipment as per instructions given
• Ensure great presentation by dressing dishes before they are served
• Keep a sanitized and orderly environment in the kitchen
• Ensure all food and other items are stored properly
• Check quality of ingredients
• Check food for perishability before use
• Monitor inventory levels and notify supervisor if stocks are running low
• Maintain proper grooming and Hygiene standards of the kitchen

 

Requirements:
• Positive attitude
• Good work ethic
• Ability to follow instructions, attention to detail
• Experience in using cutting tools, cookware and bake-ware
• Some knowledge of various cooking procedures and methods (grilling, baking, boiling etc.)
• Ability to follow all sanitation procedures
• Ability to work in a team environment
• Very good communication skills
• Good physical condition and stamina
 

 


 

Youth Associate (Part-Time)

Part-Time Hourly Rate: $8.50/hour (weekday), $9.00/hour (weekend)

Responsibilities:

  • • Report to Youth Executives and Youth Manager; uphold and deliver all Youth products and services in accordance with The Club’s vision, mission and values
  • • Cover shifts and support operations of all sections under Youth Department (The Zone, Bowling Alley, Zone Poolside, Classes & Programmes, Corporate Events, Birthday parties, Camps & Events)
  • • Attend to phone calls, handle reservations and assist Members' queries in a prompt and polite manner
  • • Assist in set-up, execution and tear down of Youth events, Camps and other activities
  • • Perform ad hoc tasks and duties assigned by Youth Executives and Youth Manager

 

Requirements:

  • • Genuinely love and care for kids
  • • Experience in childcare would be an advantage
  • • Able to work weekends, PHs and shift hours

 


 

Lifeguard (Part-Time) - $12.00/hour

 

Responsibilities:

  • • Supervise all swimming activities in and around the pools

• Ensure safety rules are observed and adhered to by pool users

• Inspect and maintain the pools, equipment and water

 

Requirements:

  • • Valid CPR & Lifesaving certification

• Lifeguarding and pool attending experience an advantage but not necessary

• Competent swimmer

• Ability to work in a dynamic and fast-paced environment

• Customer-oriented with good interpersonal and communication skills

• Must be available to work on week day afternoons

 


 

Hostess (Part-Time) - $13.50/hour

 

Responsibilities:

  • • Welcome, greet and show Members/Guests to seats in the semi-fine dining restaurant at The Club
  • • Attend to phone calls and provide assistance regarding Members’ queries
  • • Responsible for taking and processing reservations, event registrations and festive orders
  • • Record Members’ feedback/queries and relay messages to respective outlet managers
  • • Interact with Members/Guests to ensure positive dining experience
  • • Ensure prompt response and follow through on emails and telephone enquiries
  • • Ensures that the dining room is properly set up before and after service period; keep area clean and neat while meeting established sanitation standards
  • • Demonstrate complete understanding of menu items and ingredients; ability to recommend food and beverage pairings when requested; accommodate reasonable requests and preferences;  demonstrate knowledge of specialized diets and allergens 
  • • Ensure Member/Guest satisfaction and exceed expectations
  • • Aware of all business within The Club on a daily basis and able to guide Members/guests accordingly
  • • Follow restaurant policies, procedures and service standards

 

Requirements:

  • • Preferably with 2 - 3 years of relevant experience in the Food & Beverage field within the same capacity
  • • Good team player with strong customer service skills and pleasant personality
  • • Has a good understanding of Western and Asian food knowledge, preferably with an extensive food, wine and beverage knowledge
  • • Keen to learn and grow in the Food & Beverage industry 
  • • Able to work spilt shifts, weekends and Public Holidays
  • • Basic knowledge of operating point-of-sale system
  • • Ability to work under pressure in a fast-paced environment
  • • ‘Can do’ attitude with great personality and positive mindset towards any issues 
  • • Highly responsible & reliable
  • • Ability to work cohesively as part of a team
  • • Great communication and organizational skills and able to multi-task 

 


 


 

Waiters/Waitresses (Part Time)

Part-Time Hourly Rate: $8.50 (weekday), $9.00 (weekend)

 

Responsibilities:

• The primary responsibility of the part time Waiter/Waitress is to set tables with clean silverware, remove soiled dishes, glassware/silverware from the tables.

• Secondary responsibilities include proper maintenance and cleaning of side stations, floors, furniture and to perform other support duties as assigned by Service Directors/Assistant Service Directors.

 

Requirements:

• Friendly disposition and a team player

• Ability to stand for a long time and move quickly

• May be required to lift heavy objects like trash bags

 


 

Staff Benefits:

• Monthly Meal Allowance

• Variable Performance Bonus

• Annual Wage Supplement

• Employee Holiday Fund

• Annual leave

• Medical and Hospitalisation Leave

• Outpatient medical treatment at The Club’s appointment panel of doctors

• Medical insurance for outpatient and inpatient treatment

• Dental benefits

• Insurance:

- Term Life

- Personal Accident

- Hospitalisation & Surgical

- Work Injury

• Staff purchases at selected Club outlets

• Staff Training & Development

• Uniforms

• Staff Welfare:

- Annual Staff Fun Day

- Annual Staff Dinner & Dance

- Festive Celebrations

- Corporate Zoo Pass

 

- Refreshment in Staff Canteen

 


 

If you are keen to join our dynamic team, kindly email us with a detailed resume, stating current & expected salaries, contact number (s) to:


Senior Director of People Development
The American Club
10 Claymore Hill, Singapore 229573
Email: pd@amclub.org.sg
Website: www.amclub.org.sg
Facebook:
https://www.facebook.com/AmClubTeam
https://www.facebook.com/AmericanClubSingapore


We regret that only shortlisted candidates will be notified. Personal data collected is for recruitment purposes only. All documents including CV, birth certificates, school certificates, and written references will be kept for a period of three (3) months before it is destroyed, in accordance with our Personal Data retention guidelines.

 


 

Privacy Statement

 

Personal data that you provide either via email or The Club's employment application forms will be used by and may be transmitted to other departments for the purpose of the administration, evaluation and management of your application. The use and transfer of this data are only for the purposes outlined in this privacy notice, utilizing appropriate security measures and in compliance with all relevant data protection laws. By sending your resume via email or providing personal data via application forms, you consent to the collecting, processing, and use of your personal data as outlined in this notice.

 

By declining to accept our data privacy agreement, we will not be able to process your application.

 

By accepting our data privacy agreement, you are agreeing that you have read and understand the above statement.

 

We regret that only shortlisted applicants will be contacted by a member of our People Development team. In accordance with our Data Protection Policy, personal data of unsuccessful applicants will be deleted from our system within three months of the application date.