Career with Us

A lot can be said about the Members who walk through the doors of The American Club. They are sophisticated, well travelled and demand only the best life has to offer. The Club offers life’s little luxuries and even necessities, conveniently located in Singapore’s business district. The Club has created an exclusive sanctuary away from the hustle and bustle of city living. This is where our Members come to experience a higher standard of personalized service and a host of amenities designed to let them live life to the fullest.


The same can be said about the employees who walk through our doors. When you have an audience as special as ours, nothing short of exceptional will suffice. Hence, our relentless pursuit of best practices for our most prized asset, the employee. Go ahead, take the first step and experience this place affectionately known to us as Our Club and see for yourself, what the fuss is all about.

 

Click here to find out what our staff think about working at The Club.

 

We provide rewarding professional work experiences, advancement opportunities and attractive compensation packages.

 


 

General Manager

 

Responsibilities:

• Working through a high-performing Senior Management Team, oversee the development and implementation of all Clubhouse operations, including: membership, financial, food & beverage, people development, fitness and leisure, club services and facilities.

• Manage and co-ordinate with all key stakeholders to ensure the staggered and effective opening of outlets as part of the $65M Clubhouse Redevelopment Project.

• Ensure the highest standards for food, beverage, fitness, leisure and other club services. This includes an innovative approach to staff productivity and members activities

• Lead the development of the Club’s annual business plans. Working with the Senior Team, prepare strategies and programs to achieve Club and outlet Road Maps.

• Work closely with a Member-volunteer Executive Committee, Board and other Committees to ensure a highly co-operative Management-Committee partnership continues.

• Work closely with all levels of staff to ensure the strong family environment is perpetuated, and proudly live each day by the Club’s Mission, Vision and Values.   

 

Requirements:

• College/University degree with a demonstrated track record in hospitality management, preferably with ten years of similar experience;

• Managed a large team in a high volume, multi-function Club/Leisure facility;

• Experience with Clubhouse renewal and capital improvements;

• Be highly adaptable with the ability to work in a fast-paced environment;

• A proven leader who can command respect, show passion and drive a team to excel in service delivery standards and performance;

• The ability to relate well with people across different cultures, ages and expertise;

• Possess strong business planning capabilities and have an excellent understanding of financial concepts.

 


 

Spa Manager

 

Responsibilities:

  • • Responsible for all operation and functions of a high volume Category One Club Spa, which includes face, body, nail and hair treatments
  • • Provide assistance to Members for enquiries pertaining to services, feedback and concerns at the Spa
  • • Manage the diverse needs and requests of Spa users and staff at all levels
  • • Support management of Spa operations and budgets
  • • Work with the Spa subcommittee on the strategic goals of the department
  • • Attain financial goals and ensure high service standards
  • • Prepare the annual operation and training budget
  • • Conduct recruitment and training of new spa personnel
  • • Deliver or coordinate technical and service trainings of spa personnel
  • • Manage supplies and equipment inventories within budget
  • • Maintain cleanliness of spa and related areas and equipment
  • • Develop and design all spa policies and procedures and ensuring compliance with Club policies and Government bodies
  • • Function as part of the operations staff to provide counter and administrative coverage for the daily operations when required 

 

Requirements:

  • • Diploma in Spa Management or relevant recognised beauty therapy qualifications
  • • Minimum 5 years’ in a supervisory/managerial and training capacity managing spa management operations
  • • Ability to train the team in at least one area of speciality
  • • Excellent administration and solid time management skills with a strong foundation of Microsoft PowerPoint and Excel
  • • Solid leadership and people management skills

• Excellent writing skills and interpersonal communication skills with the ability to articulate complex ideas

• Proven track record of business development, marketing and achievements

  • • Ability to comprehend and execute budgets, operating statements, financial and payroll progress reports and analysis on a monthly basis as needed to assist in the financial management of department
  • • Understand the impact of department s operations on the overall financial goals and objectives and managing to achieve or exceed budgeted goals
  • • An advantage for those with 5* hotel / Club experience
  • • Ability to work on weekends, and Public Holidays as The Club operates 365 days a year

 

 


 

Business Centre & Library Supervisor

 

Responsibilities

• To ensure that the day to day operations of the team is carried out to serve members effectively according to Club’s values

• Offer assistance as well as respond to Member enquiries, feedback and complaints in an effective and timely manner of the Business centre and library

• Inspect and ensure the aesthetics are pristine and functionality of business centre and library space, operating equipment, back of house, office pantry area and fridges conformance to company standards

• Maintain and order inventory for products of the department in accordance to monthly budget

• Provides assistance to Members for enquiries pertaining to library reading materials, movies, reservations, renewals, book donations, book suggestions and library events

• Compile data for meeting minutes and agenda for monthly committee meeting and prepares all presentation slides for Business Unit Head’s review

• Ensuring library processes and tasks are carried out according to schedule by staff

• Report accidents, injuries, and unsafe work conditions to Manager; complete safety training and certifications

• Function as part of the operations staff to provide counter and administrative coverage for the daily operations

 

Requirements (Supervisor):

• Strong writing skills and the ability to articulate complex ideas

• Minimum Diploma in relevant field

• Service oriented nature, personable and presentable

• Hands-on personality with the ability to supervise

• Good time managementskills to effectively multi task and follow up on all commitments

• Computer proficient with Microsoft Office, and Adobe PhotoShop

• Strong administration and organizational skills

• Relevant experience will be an advantage 

 


 

Business Centre & Library Associate

 

Responsibilities:

• The Business Centre & Library Associate reports directly to the Business Centre & Library Executive and Manager

• Responsible for delivering Business Centre and Library services daily in response to the information needs of Members on level 3

• Responsible to carry out the administrative duties pertaining of the Business Centre and library in a professional and efficient manner

• Understand and promote events happening at the Business centre and Library to Members

• Work with internal departments to ensure that operations run seamless through effective communication

• Promote and practice excellent Member service delivery

 

Requirements:

• Good writing skills and the ability to articulate complex ideas

• Minimum ‘O’ level or Diploma in relevant field

• Service oriented nature, personable and presentable

• Good administration and organizational skills

• Computer proficient with Microsoft Office, and Adobe PhotoShop

• Ability to effectively multi task and follow up on all commitments

• Ability to be a contributing Member of the team

 

 


 

Member Relations Assistant (Front Desk)

 

Responsibilities:

• Attend to phone calls and provide assistance regarding Members’ queries

• Learn all information and details of The Club’s operations and processes

• Responsible for taking and processing The Club’s restaurant reservations, event registrations, services bookings and festive orders

• Record Members’ feedback/queries and relay messages to respective outlet managers

• Ensure prompt response and follow through on emails and telephone enquiries

• Process Member-related documents such as Membership cards, letters, passes, application/registration forms and any other Member-related matters commissioned by the Member Relations Manager

• Actively participate in creating ideas and suggestions for improving work efficiency and productivity of the Call Center

• Work closely with outlet managers to deliver desirable results and opportunities for The Club’s Members

 

Requirements:

• Minimum GCE ‘O’level

• Excellent verbal and written English communication skills

• Problem solving and troubleshooting capabilities

• Demonstrated customer service orientation

• Resourceful, creative and able to work well under pressure

• Mature disposition to develop and maintain relationships with colleagues and Members

• Competent in the use of MS Office applications

• Able to work on shifts, weekends and Public Holidays. Operating hours of Front Desk is between 7:30am-10:30pm

 


 

Nail Technician

 

Responsibilities:

• Provide nail care consultation

• Perform nail treatments

• Perform range of professional nail services such as nail art, extensions, gel nail services

 

Requirements:

• Possess relevant knowledge of nail services including basic knowledge of hand and foot massage techniques and a neat polish application

• Possess excellent cleanliness and hygiene practices

• Relevant Nail Certification

• Willingly to work on weekends / public holidays and retail operation hours

• Those with passion and talent but with limited experience are welcome to apply

• Able to speak English 

 


 

Supervisor

 

Responsibilities:

• Reporting to the Service Director, you are responsible for serving, taking orders and providing excellent service at the Food & Beverage outlets

• Ensure compliance with: Internal Audit & Standard Operating Procedures. Ensure that all food & beverage handling processes are followed at all times along in accordance to the HACCP guidelines

• Ensure supplies and stock are available for the daily operation of the outlet and understands the basic inventory management

• Conduct internal training periodically for the service associates to ensure minimum standards are met

 

Requirements:

  • • Preferably with 2-3 years of relevant experience in the Food & Beverage field in the same capacity
  • • Good team player with strong customer service skills
  • • Keen to learn and grow in the Food & Beverage industry 
  • • Able to work on shifts, weekends and Public Holidays
  • • Has a basic knowledge of operating point of sales system (Infrasys)
  • • Basic knowledge of  alcoholic and non-alcoholic beverages
  •  

 

Captain

 

Responsibilities:

• Reporting to the Supervisor and above, you are responsible for serving, taking orders and providing excellent service at the Food & Beverage outlets

• Has a good understanding of Western and Asian food knowledge

• Ability to work under pressure in a fast pace environment

• Has ‘can do’ attitude with great personality and positive mindset towards any issues arise

 

Requirements:

  • • Preferably with 2-3 years of relevant experience in the Food & Beverage field in the same capacity
  • • Good team player with strong customer service skills
  • • Keen to learn and grow in the Food & Beverage industry 
  • • Able to work on shifts, weekends and Public Holidays
  • • Has a basic knowledge of operating point of sales system (Infrasys)
  • • Basic knowledge of  alcoholic and non-alcoholic beverages

 


 

Waiters/Waitresses (Part Time)

Part-Time Hourly Rate: $8.50 (weekday), $9.00 (weekend)

 

Responsibilities:

• The primary responsibility of the part time Waiter/Waitress is to set tables with clean silverware, remove soiled dishes, glassware/silverware from the tables.

• Secondary responsibilities include proper maintenance and cleaning of side stations, floors, furniture and to perform other support duties as assigned by Service Directors/Assistant Service Directors.

 

Requirements:

• Friendly disposition and a team player

• Ability to stand for a long time and move quickly

• May be required to lift heavy objects like trash bags

• Fridays, Saturdays & Sundays from 12:00 p.m. to 9:00 p.m. (with 1 hour of break) 

 

 


 

If you are keen to join our dynamic team, kindly email us with a detailed resume, stating current & expected salaries, contact number (s) to:


Senior Director of People Development
The American Club
10 Claymore Hill, Singapore 229573
Email: pd@amclub.org.sg
Website: www.amclub.org.sg
Facebook:
https://www.facebook.com/AmClubTeam
https://www.facebook.com/AmericanClubSingapore


We regret that only shortlisted candidates will be notified. Personal data collected is for recruitment purposes only. All documents including CV, birth certificates, school certificates, and written references will be kept for a period of three (3) months before it is destroyed, in accordance with our Personal Data retention guidelines.

 


 

Privacy Statement

 

Personal data that you provide either via email or The Club's employment application forms will be used by and may be transmitted to other departments for the purpose of the administration, evaluation and management of your application. The use and transfer of this data are only for the purposes outlined in this privacy notice, utilizing appropriate security measures and in compliance with all relevant data protection laws. By sending your resume via email or providing personal data via application forms, you consent to the collecting, processing, and use of your personal data as outlined in this notice.

 

By declining to accept our data privacy agreement, we will not be able to process your application.

 

By accepting our data privacy agreement, you are agreeing that you have read and understand the above statement.

 

We regret that only shortlisted applicants will be contacted by a member of our People Development team. In accordance with our Data Protection Policy, personal data of unsuccessful applicants will be deleted from our system within three months of the application date.