Frequently Asked Questions (FAQs) about our Camps
What are the age groups and timing for Camp?
Camps are catered to the following age groups:
2- to 3-years-old (9:00 a.m. – 12:30 p.m.)
4- to 5-years-old (9:30 a.m. – 2:30 p.m.)
6- to 8-years-old (9:30 a.m. – 3:30 p.m.)
9- to 11-years-old (9:30 a.m. – 3:30 p.m.)
What happens in the scenario where I am running late for drop-off / pick-up?
You may give Concierge a call at 6737-3411 and inform them of your name, Membership number, and message. Your notification will be immediately passed to the Camp or Youth Manager. If your child is registered in Camp and we do not see them by 10:00 a.m. or receive any late notifications, we will assume that your child is a no-show and charges apply.
You can also notify the Camp Manager if you wish your kids to be signed-in at The Zone in the event you will not be able to pick them up on time.
What if I am a working parent and need to drop-off my child at camp early?
Yes, you may. Please make prior arrangement with the Camp Manager or inform the Youth Desk during registration. You need to indicate the time you are dropping off your child/children and a Counselor or staff will be there to greet and look after your child/children - charges apply.
Are the Counselors trained?
All Counselors will go through an induction session where emergency procedures at The Club, First Aid awareness and daily camp operations are covered. Also, all activities are headed by a Seasoned Full-time Camp Counselor.
When does my child receive the Camp t-shirt?
Campers will receive their Camp t-shirts on the first day of Camp. Upon receipt of the t-shirt, please label your t-shirt with the markers provided. Any lost and found Camp items will be kept at the Youth store until the end of Camp.
What happens to the daily scheduled program in the event of bad weather?
In the event of unfavorable weather, the scheduled field trip/pool-time will be replaced with indoor activities.
Who are the people who can or cannot register for Camps?
Returning Absent Members
Yes, with a valid returning Absent Member card issued by the Membership Department. Payment shall be made by credit card. Absent Members will be required to provide the credit card details (type of credit card, credit card number and the expiry date) to the Youth Desk upon registration for Camp.
Returning Absent Members who have not arrived in Singapore
Yes, as long as they have forwarded the application form to the Membership Department. Not in the situation when they call but have no written validation of re-igniting the Membership.
New Members who have yet to receive a Membership card
Yes, those who have made a payment for their Membership to the Membership Department and have been issued with a day pass.
Grandchildren of Members
Yes, as long as the child is visiting and has a social visit pass. The child has to be registered with the Membership Department as a visiting grandchild and the child’s name will be reflected in the Membership Management System. Grandchildren who are not registered will be considered as a guest and a 20% guest fee applies.
Sponsoring Member is allowed to register friends of any age group to participate in the camps. Additional 20% will be charged to the Sponsoring Member’s account. Members' friends will be placed on a waitlist and will be advised on their confirmation 5 days prior the start of Camp.
What is the ratio of Counselors to Campers?
*1 Counselor to 5 kids for 4 to 5 years-old.
*1 Counselor to 5/6 kids for 6 years-old & above.
*depending on the needs of the activity
Is there any dateline for Registration forms to be submitted?
Our Camp program is extremely popular and we encourage early submission of application forms.
A $20 administration fee applies for the walk-in registrants.
What is the $20 Walk-in Administration Fee for?
We encourage all Members to register well ahead of time as this will greatly help with our logistics and planning as we have to factor in group size, ticket reservations, amount of food to cater and transportation arrangements. To make sure our kids get the most of these sessions, we also try our best to make sure that the counselor to kid ratio is healthy. To accommodate last minute registrations would mean either opening up additional groups or hiring more buses. This will incur additional operational costs for The Club and may even result in inconvenience or disappointment because resources such as tickets may no longer be available. We do realize that it may not always be possible to register ahead so we will still accommodate walk-in registrations for a token admin fee of $20.
Can children below 4 attend the 4 to 5 years-old’s Camp?
Yes, only if they are 3 months away from turning 4-years-old to join this age group. Same procedure applies for the other age groups (6 to 8 years-old and 9 to 11 years-old).
What happens if my child cannot attend on any of the days during the week they are registered for?
If your child is unable to attend Camp on any of the days during the week, full Camp fee will still be charged.
What happens if my child is sick?
Please call the Youth Desk at 6739-4313 to inform us that your child is unable to attend Camp on that particular day. Members need to produce a certified Medical Certificate (MC) from a doctor or Hospital by the end of the Camp week that they are registered for in order for the charges to be waived.
Do I have to leave an emergency contact?
Yes. In case of an emergency, the Duty Manager/Camp Manager/Youth Manager will call the emergency number to inform of the situation.
What is the cancellation policy for summer camp registration?
- UPON RECEIPT of registration form: 20% of Camp fee (non-refundable)
- Less than one week before Camp commencement: 50% of Camp fee (non-refundable)
- Less than 48 hours before Camp commencement: 100% of Camp fee (non-refundable)