Career with Us
A lot can be said about the Members who walk through the doors of The American Club. They are sophisticated, well travelled and demand only the best life has to offer. The Club offers life’s little luxuries and even necessities, conveniently located in Singapore’s business district. The Club has created an exclusive sanctuary away from the hustle and bustle of city living. This is where our Members come to experience a higher standard of personalized service and a host of amenities designed to let them live life to the fullest.
The same can be said about the employees who walk through our doors. When you have an audience as special as ours, nothing short of exceptional will suffice. Hence, our relentless pursuit of best practices for our most prized asset, the employee. Go ahead, take the first step and experience this place affectionately known to us as Our Club and see for yourself, what the fuss is all about.
We provide rewarding professional work experiences, advancement opportunities and attractive compensation packages.
Front Office Associate
Responsibilities:
• Attend to phone calls and provide assistance regarding Members’ queries
• Learn all information and details of The Club’s operations and processes
• Responsible for taking and processing The Club’s restaurant reservations, event registrations, services bookings and festive orders
• Record Members’ feedback/queries and relay messages to respective outlet managers
• Ensure prompt response and follow through on emails and telephone enquiries
• Process Member-related documents such as Membership cards, letters, passes, application/registration forms and any other Member-related matters commissioned by the Member Relations Manager
• Actively participate in creating ideas and suggestions for improving work efficiency and productivity of the Call Center
• Work closely with outlet managers to deliver desirable results and opportunities for The Club’s Members
Requirements:
- • Minimum GCE ‘O’ level
- • Excellent verbal and written English communication skills
- • Problem solving and troubleshooting capabilities
- • Demonstrated customer service orientation
- • Resourceful, creative and able to work well under pressure
- • Mature disposition to develop and maintain relationships with colleagues and Members
- • Competent in the use of Microsoft Office applications
- • Able to work on shifts, weekends and Public Holidays. Operating hours of Front Office is between 7:30 a.m. - 10:00 p.m.
Senior Business Center & Library Associate
Responsibilities:
- • Manage daily operations and Member enquiries for Business Center and Library
- • Respond to Members’ feedback in an appropriate and timely manner
- • Execute administrative duties in a professional and efficient manner
- • Provide assistance to Members for enquiries pertaining to library reading materials, movies, reservations, renewals, book donations, book suggestions and library events
- • Manage bookings for meeting rooms, equipment and catering requirements
- • Assist in selection of materials for acquisition and withdrawal
- • Oversee return of books and materials to shelves and storage areas
- • Execute circulation desk procedures including checking in and out of materials
- • Generating and compilation of monthly reports for submission
Requirements:
• Minimum GCE ‘O’ levels
• Fresh graduates are welcome to apply
• Good writing skills
• Service oriented nature, personable and presentable
• Good administration and organizational skills
• Computer proficient with Microsoft Office and Adobe PhotoShop
• Ability to effectively multi task and follow up on all commitments
• Ability to be a contributing Member of the team
Staff Benefits:
• Monthly Meal Allowance
• Variable Performance Bonus
• Annual Wage Supplement
• Employee Holiday Fund
• Annual leave
• Medical and Hospitalisation Leave
• Outpatient medical treatment at The Club’s appointment panel of doctors
• Medical insurance for outpatient and inpatient treatment
• Dental benefits
• Insurance:
- Term Life
- Personal Accident
- Hospitalisation & Surgical
- Work Injury
• Staff purchases at selected Club outlets
• Staff Training & Development
• Uniforms
• Staff Welfare:
- Annual Staff Fun Day
- Annual Staff Dinner & Dance
- Festive Celebrations
- Corporate Zoo Pass
- Refreshment in Staff Canteen
If you are keen to join our dynamic team, kindly email us with a detailed resume, stating current & expected salaries, contact number (s) to:
Senior Director of People Development
The American Club
10 Claymore Hill, Singapore 229573
Email: pd@amclub.org.sg
Website: www.amclub.org.sg
Facebook:
https://www.facebook.com/AmClubTeam
https://www.facebook.com/AmericanClubSingapore
We regret that only shortlisted candidates will be notified. Personal data collected is for recruitment purposes only. All documents including CV, birth certificates, school certificates, and written references will be kept for a period of three (3) months before it is destroyed, in accordance with our Personal Data retention guidelines.
Privacy Statement
Personal data that you provide either via email or The Club's employment application forms will be used by and may be transmitted to other departments for the purpose of the administration, evaluation and management of your application. The use and transfer of this data are only for the purposes outlined in this privacy notice, utilizing appropriate security measures and in compliance with all relevant data protection laws. By sending your resume via email or providing personal data via application forms, you consent to the collecting, processing, and use of your personal data as outlined in this notice.
By declining to accept our data privacy agreement, we will not be able to process your application.
By accepting our data privacy agreement, you are agreeing that you have read and understand the above statement.
We regret that only shortlisted applicants will be contacted by a member of our People Development team. In accordance with our Data Protection Policy, personal data of unsuccessful applicants will be deleted from our system within three months of the application date.
