Career with Us
A lot can be said about the Members who walk through the doors of The American Club. They are sophisticated, well travelled and demand only the best life has to offer. The Club offers life’s little luxuries and even necessities, conveniently located in Singapore’s business district. The Club has created an exclusive sanctuary away from the hustle and bustle of city living. This is where our Members come to experience a higher standard of personalized service and a host of amenities designed to let them live life to the fullest.
The same can be said about the employees who walk through our doors. When you have an audience as special as ours, nothing short of exceptional will suffice. Hence, our relentless pursuit of best practices for our most prized asset, the employee. Go ahead, take the first step and experience this place affectionately known to us as Our Club and see for yourself, what the fuss is all about.
We provide rewarding professional work experiences, advancement opportunities and attractive compensation packages.
Positions Available:
Club Retail Manager
This position is responsible for overseeing two high volume, unique retail stores. The operations comprise of apparel, lifestyle, groceries, gourmet items, laundry & dry cleaning, accessories and courier service within The Club.
Responsibilities:
• Responsible for the preparation of the outlets’ annual budget, overall sales performance, retail analysis (DPP/GPA), effective aesthetic display, inventory, and daily operations
• Plan and execute regular in-store promotions to increase usage/sales
• Work closely with Cost Controller to formulate pricing policies and purchasing for the procurement of merchandise
• Lead, manage and train the team to ensure service excellence and compliance
Requirements:
• 3-5 years of retail operations experience in a managerial or supervisory capacity in a relevant retail/service industry
• Exposure to different product categories including groceries, wine, gourmet food items, garments, sports apparels and accessories
• Service oriented, strong leadership and interpersonal skills
• Good written and oral command of English
• A good team player, mature and self-driven
• Able to work 5-day work week with rotating shifts, holidays and weekends
• High energy and hands-on team player
Event, Banquet Sales and Catering Manager
Responsibilities:
• Promote and drive sales of The Club’s banquet facilities for private events, business and social meetings and other member-related activities
• Lead the catering sales team to achieve set performance targets through marketing, promotions and other initiatives
• Co-ordinate banquet event order with the service and culinary team
• Manage the staffing requirements for both full and part time banquet staff, including pre-event training, briefing on service procedures and menu
• Respond to and handle Members and guests feedback and complaints
• Responsible for preparing and managing the annual banquet budget
• Create marketing promotions
• Project weekly, monthly, quarterly and annual sales reports
• Meet with members/organisers and guests to plan
• Assist in development and production of virtual F&B events
• Oversee the smooth operation of The Club’s online ordering platform of food and drinks
• Responsible for the department’s festive season activities
• Work closely with the Marketing Team to drive member engagement for events in the F&B department
Requirements:
• Diploma in Hotel Management or equivalent
• Minimum 5 years’ experience in conference and banqueting operations in a managerial capacity in hotels
• Proven track record in conference, events and banquet management
• Strong leadership and interpersonal skills
• Good written and oral communication skills
• A good team player, mature and self-driven
Restaurant Manager
Responsibilities:
• Manage the daily operation of the Tradewinds restaurant from manpower planning, food and service quality
• Lead and manage the service team to ensure an excellent level of Member & guest experience
• Plan and implement monthly promotions to achieve budgeted financial targets
• Prepare and be responsible for the outlet’s annual operating budget
• Work closely with the Kitchen team on overall Food & Beverage quality
• Ensure restaurant meet with hygiene and safety measures and guidelines
• Responsible for staff recruitment, training and development
Requirements:
• A Diploma or equivalent in Hospitality or Restaurant Management
• At least 5 years’ experience in a managerial position in the F&B industry
• Good knowledge of American and Asian cuisine
• Strong experience managing a high-volume, casual dining restaurant
• Strong interpersonal and organizational skill
• Able to work 5-day work week with rotating shifts, holidays and weekends
• Independent, resourceful, self-driven and team player
Accounts Officer (Accounts Receivable)
Responsibilities:
• Handle daily/monthly operations for Accounts Receivable
• Monitor and follow up on outstanding Accounts Receivable in line with policy
• Monthly closing of accounts
Requirements:
• LCCI Diploma or equivalent with 2-3 years’ accounting experience
• Meticulous, independent and a team player
• Good interpersonal and communication skills
• Able to work in a fast-paced environment
Assistant Youth Manager
Reporting and working closely with the Youth Manager, you will be responsible for:
• Overseeing the day to day operations of respective outlets managed by the Youth Department
• Overseeing the delivery all Youth programs, activities and services which include classes, camps, events, birthday parties.
• Attending to all Members’ enquiries and feedback and ensure Member satisfaction
• Ensuring the Youth Department is able to achieve their financial targets and KPIs
• Administering staff rosters, training, leave schedule
• Recruiting and training full and part-time staff
Requirements:
• Degree in any discipline or Polytechnic Diploma
• 3-4 years relevant work experience in hospitality or child related industry
• Prior experience of executing medium scale events
• Good customer service, leadership and communication skills
• Strong administration and PC skills
• Independent and attention to details
• Able to work 5-day work week with rotating shifts, holidays and weekends
Membership Marketing & Sales Role
Responsibilities:
• Support the Membership Manager in developing and executing the annual Membership marketing plan to achieve The Club’s new Member target
• Support in the recruitment of new Members by representing The Club at marketing events
• Maintain strong networks with community partners, selected International schools, as well as American and Canadian corporations
• Field enquiries promptly and conduct Club tours for prospective Members
• Work closely with the Marketing & Communications team on marketing strategies and develop marketing materials
• Implement, manage and track effectiveness of marketing and sales initiatives
• Keep abreast of market trends and competition
• Maintain prospective Members database and ensure timely follow up with prospects
• Process membership applications and renewals
Requirements:
• A recognized Diploma or Degree in Business Management, Sales & Marketing or Hospitality
• Good track record of developing and executing marketing plans and tracking effectiveness
• Strong customer service and interpersonal communication skills, with an outgoing personality
• Strong appreciation for cultural diversity, and able to work across different cultures
• Previous experience living or working overseas will be a strong advantage
• Team player who adapts well in a dynamic environment
• Able to multi-task and possess strong attention to details
• Able to exercise flexibility to accommodate scheduling of appointments around prospective Members’ availabilities
• Able to work on shifts and alternate Saturdays (full day)
• Good administration experience and able to work with Microsoft Office applications
Offer will commensurate with the selected candidate’s experience.
Senior Security Supervisor/Security Supervisor
Responsibilities:
• Assist the Chief Security Officer (CSO) to supervise a team of the security personnel
• Assist the CSO in the day-to-day operations in accordance to the SOP and deployment of security personnel
• Work closely and co-ordinate with CSO in manpower forecast and planning
• Plan duty roster for shift and conduct daily pre-shift briefings
• Assist in conducting on-the-job training (OJT) for new staff; guide, advise, and orientate new staff for the job
• Put up incident reports, daily/monthly security reports
• In charge of Fire Command Center, and operate fire alarm panels
• Administer visitor management system and other security systems in the Command Center
• Be part of daily shift team deployed at static positions as required
Requirements:
• Possess valid security license – PWM Senior Security Supervisor or Security Supervisor grades (PLRD License)
• Experience in Security industry for 3 years, hospitality sector an advantage
• Able to work effectively with a team, delivering high performance
• PC literate
• Knowledge of security systems such as VMS, access control, physical security infrastructure control/monitoring systems
• 5-day work week. Able to work 12 hour fixed shift with day/night duty; and on weekends and Public Holidays
Youth Supervisor
Responsibilities:
• Coordinate and execute Youth classes or program, birthday parties or corporate events in bowling alley
• Ensure smooth operations of the Youth spaces daily
• Select and plan workshop, party themes and camp activities
• Maintain regular communication with Members and respond to their enquiries promptly
• Assist in the collation of information for Club’s magazine, EDM, Youth event’s calendar and Club’s website
Requirements
• Diploma or Degree with at least 2 years’ experience in hospitality or child related industry
• Experience with Event management
• Good communication, interpersonal and PC skills
• Fun and creative
• Strong administrative skill and meticulous
• Enjoy working with young children
• Able to work on weekends, public holidays and shifts
Youth Associate
Responsibilities
• Report to the Youth Executive, Assistant Manager and Youth Manager, you are responsible to uphold and deliver all Youth products and services in accordance with the Club’s vision, mission and values
• Responsible for covering shifts and support the operations of all sections of Youth Department (The Quad, Quad Poolside, Classes & Programmes, Birthday parties, Camps & Events)
• Attend phone calls, handle reservations and assist Member’s queries promptly
• Assist in set-up, execution and tear down of Youth events, Camps and other activities
• Maintain good communication between line staff and Management
Requirements
• Genuinely love, care and look after children/youth
• Experience in childcare would be an advantage
• Fun loving
• Strong administrative skill and meticulous
• Good communication, interpersonal and PC skills
• Able to work on weekends, public holidays and shifts
House Steward / Stewardess
Responsibilities:
• Maintain general cleanliness of premises (e.g. toilets, Clubhouse, offices and more)
• Upkeep hygiene standards in restrooms (e.g. supply restrooms with fresh towels and toiletries,)
• Ensure offices are kept clean (e.g. clearing of rubbish, vacuuming carpets etc.)
• Any other duties assigned by Executive Housekeeper
Requirements:
• Preferably at least 1-year experience in relevant field
• Ability to speak simple English
• Friendly, service-oriented and with pleasant personality
• 6-day work week with rotating shifts (off on alternate days)
• Able to work weekends and public holidays
If you are keen to join our dynamic team, kindly email us with a detailed resume, stating current & expected salaries, contact number (s) to:
Senior Director of People Development
The American Club
10 Claymore Hill, Singapore 229573
Email: pd@amclub.org.sg
Website: www.amclub.org.sg
Facebook: https://www.facebook.com/AmericanClubSingapore
Privacy Statement
Personal data that you provide either via email or The Club's employment application forms will be used by and may be transmitted to other departments for the purpose of the administration, evaluation and management of your application. The use and transfer of this data are only for the purposes outlined in this privacy notice, utilizing appropriate security measures and in compliance with all relevant data protection laws. By sending your resume via email or providing personal data via application forms, you consent to the collecting, processing, and use of your personal data as outlined in this notice.
By accepting our data privacy agreement, you are agreeing that you have read and understand the above statement.
We regret that only shortlisted applicants will be contacted by a member of our People Development team. In accordance with our Data Protection Policy, personal data of unsuccessful applicants will be deleted from our system within three months of the application date.
