Press

MEDIA RELEASE

 

WELCOME RICK COATE - NEW GENERAL MANAGER

 

 

The American Club Singapore Welcomes New General Manager Richard Coate

 

November 2020 (Singapore) - The American Club Singapore is proud to welcome Rick Coate as The Club’s new General Manager. Coate’s remarkable career spans multiple continents and more than 30 years’ service and management experience.
 
Coate began his stellar club management career in 2002, running some of Australia’s most renowned golf clubs before taking over as the General Manager of the prestigious Hong Kong Cricket Club in 2012. After a three-and-a-half-year stint at the helm, he moved back to Australia where he managed the esteemed Blairgowrie Yacht Squadron. There, he also served as Sports Project Manager at Melbourne Cricket Club before taking over as CEO of Disabled Wintersport Australia.
 
Now, his career brings him back to Asia. “My wife is Malaysian and we enjoy the food (especially spicy food, such as the beef rendang!) and warm weather. It’s good to be in Singapore. I love the friendly people, cleanliness and beauty of this island, and we have many friends here.” 
 
In addition to his expansive and impressive management portfolio, Coate has undertaken formal management training and post-graduate education at some of the world’s most reputable programs. His educational background extends across a wide range of service-based industries, including an MBA in Sports Management from Deakin University and a professional certification from Harvard University. 
 
About his new position, Coate says, “The American Club, which celebrated its 72nd anniversary in September this year, is one of the most iconic Clubs in Asia. Not only is it innovative and friendly by nature, but prestigious and progressive. The opportunity to be a custodian of The Club and to lead a diverse team in the city of Singapore is a career pinnacle.”
 
Coate shared that his focuses are to get to know the Members and staff as quickly as possible through regular General Manager Listening & Learning Tours, to work closely with the General Committee, all Committees, and the Management team on The Club’s strategy to optimize revenue streams, operational efficiencies, and service improvements. The ultimate goals are to maximize Members’ satisfaction and The Club’s profitability.
 
Coate brings an empathetic, relationship-based, and outcome-focused management approach.  When asked how he inspires loyalty and trust among staff, Rick shares, “By providing a safe environment where my team can grow and be happy; by recognizing their contributions no matter how small; leading by example with empathy; by understanding that mistakes are learning opportunities which help us improve. Quoting Sir Richard Branson - “Look after your staff and they will look after your customers”.
 
-End-
 
Note to Editors
Founded in 1948 by the American Association of Singapore, The American Club is a private Members' Club situated in the heart of Singapore. Conveniently located in the Orchard Road area, The Club offers a full range of dining, wellness, recreational options and children’s programs. With four restaurants and a bar, a full-service spa, a business center, library, state-of-the-art gymnasium, swimming pool, tennis courts, squash courts, The Quad children’s area, a bowling alley (The Club had the first ever bowling alley in Singapore in 1955!), camps for the children, and sports programs, such as the SwimAmerica aquatics program (one of only two in Southeast Asia, and helmed by 1984 Summer Olympic medallist Greg Fasala), The American Club is more than just a Clubhouse.
 
A home away from home for Members, The Club’s close-knit community of expatriates and locals alike, has a diverse, thriving culture with a uniquely American flair. Members form lasting friendships that span continents.
 
Media Enquiries
Elaine Chan
Director of Marketing, Communications & Member Engagement
The American Club Singapore
10 Claymore Hill, Singapore 229573
T: +65 6739 4358 | M: +65 8533 1063
E: elainec@amclub.org.sg

 


 

SINGAPORE'S INTERNATIONAL WOMEN'S WORKING GROUP TO HOST DISCUSSION 'CELEBRATING WOMEN IN A TIME OF CRISIS AND ADVERSITY'

 

Join H.E. Lynn McDonald, High Commissioner of Canada to Singapore; H.E. Margriet Vonno, Ambassador of The Netherlands to Singapore and Brunei; Dr. Hsien-Hsien Lei, Chief Executive Officer of American Chamber of Commerce in Singapore, and Professor Tommy Koh, Singapore’s former Permanent Representative to the United Nations in New York, and former Ambassador to the United States of America, for an evening of reflections and insights during a time of crisis and adversity.

 

 

Wednesday, August 19, 2020 (Singapore) - The pandemic has caused monumental shifts in many aspects of life. How has it changed what it means to be a woman?

 

The International Women’s Working Group (IWWG), comprising representatives from The American Club Singapore, American Chamber of Commerce in Singapore, The Canadian Chamber of Commerce in Singapore, American Association of Singapore and Canadian Association of Singapore, will host a discussion panel exploring this question and more, titled, 'Celebrating Women in a Time of Crisis and Adversity’. The virtual talk will cover compelling topics around womanhood in the post-pandemic world. It is set to take place on Monday, August 31, 2020, from 5:00 p.m. - 6:30 p.m.. Admission is complimentary for Members and their friends. Click here to register.

 

For people all over the world, the pandemic has caused a dramatic change in our lives. Those changes have caused us to reflect, adapt, and innovate as we seek to find our way in a new reality. Such seismic changes can, at times, feel isolating. This talk gives us an opportunity to find a shared experience in these difficulties and use them to continue building our community.

 

The event is a spinoff originally built off the success of 2019’s International Women’s Day event, also organized by the IWWG. ‘Celebrating Women in a Time of Crisis and Adversity’ is also IWWG’s first ever virtual event.

 

Moderated by Professor Tommy Koh, Singapore’s former Permanent Representative to the United Nations in New York, and former Ambassador to the United States of America, the panel includes three illustrious women, H.E. Lynn McDonald, High Commissioner of Canada to Singapore, H.E. Margriet Vonno, Ambassador of The Netherlands to Singapore and Brunei, and Dr. Hsien-Hsien Lei, Chief Executive Officer of American Chamber of Commerce in Singapore, who will share their stories, struggles, and strategies for success in the post-pandemic world.

 

Before the panel begins, the evening will kick off with a recital by The Pitches, an all-girls choir from Singapore American School.

 

‘Celebrating Women in a Time of Crisis and Adversity is for attendees who are learning to deal with the changes caused by the global pandemic. Our speakers are here to encourage with their own stories of success and challenges during this time of change. This is also a safe space for the community to share their stories and to celebrate one another,’ said Su Chern Teo, Chair of the International Women’s Working Group.

 

Professor Koh echoed her thoughts. ‘I am honored to be moderating this panel of remarkable women. I cannot wait to hear what they have to say – I am sure many, including myself, will be inspired by their journeys,’ he added.

 

Programme*

5:00 p.m.         Introduction speech by Su Chern Teo, Chair of International Women’s Working Group

5:10 p.m.         Opening performance by The Pitches from Singapore American School

5:30 p.m.         Panel discussion

 

* The schedule is subject to change without prior notice.

 

 

Biographies of Speakers and Moderator

 

H.E. Lynn McDonald

High commission of Canada to Singapore

Originally from Vancouver, British Columbia, Lynn is a graduate of the United World College of the Atlantic in the United Kingdom (IB, 1987) as well as of the University of Toronto’s Trinity College (BA High Distinction, International Relations & Economics, 1991) and Faculty of Law (LLB, 1994). She was called to the Bar of British Columbia in 1995 and joined Global Affairs Canada (GAC) in 1996. During her time in Ottawa, Lynn worked in the Legal Bureau, the Trade Law Bureau, and the Trade Policy Bureau of GAC. In her most recent assignment at GAC headquarters, she served as the Director of the Intellectual Property Trade Policy Division (TMI) where she oversaw the negotiation of the intellectual property provisions of Canada's bilateral and multilateral trade agreements (2011-2014). Her overseas positions have included as legal advisor at the Permanent Mission of Canada to the World Trade Organization (WTO) in Geneva, Switzerland (1999-2002) and Counsellor and Head of the trade policy section at the Embassy of Canada in Washington, D.C. (2005-2009). Her most recent assignment abroad was as Consul and Senior Trade Commissioner at the Consulate General of Canada in Hong Kong and Macao (2014-2016). Lynn is married and has two children.

 

H.E. Margriet Vonno

Ambassador of The Netherlands to Singapore and Brunei

Margriet studied International Relations at Utrecht University, and holds an MBA from the Rotterdam School of Management. In 1990, she started her career at the Netherlands Ministry of Foreign Affairs and held various positions in New York, Washington DC, Brussels and The Hague. Before Margriet's appointment as the Ambassador of the Kingdom of the Netherlands to Singapore and Brunei in August 2017, she was Director at the Strategy and Policy Advice Department at the Netherlands Ministry for Infrastructure and the Environment from 2014-2017 and Deputy Director of the Europe Department at the Netherlands Ministry of Foreign Affairs from 2011-2014. Margriet was a member of the advisory board of Velocity, the international cycling conference that was held in the Netherlands in June 2017. She is also a board member of the Dutch Association of Public Management. She is married to Martin Vonno and they have one daughter, Leda.

 

Dr. Hsien-Hsien Lei

CEO of American Chamber of Commerce in Singapore

Hsien holds a PhD in Epidemiology from The Johns Hopkins University Bloomberg School of Public Health where she was the recipient of a US National Institutes of Health Cardiovascular Disease Epidemiology Training Grant. Her doctoral thesis explored the genetic epidemiology of end-stage renal disease and type 2 diabetes. Hsien completed her post-doctoral fellowship at the National Taiwan University Hospital in the Department of Internal Medicine. She also holds a BA (with honors) in Human Biology from Stanford University. Hsien is an Adjunct Associate Professor at the National University of Singapore Saw Swee Hock School of Public Health. Prior to her role at the American Chamber of Commerce in Singapore, Hsien was Vice President, Medical and Scientific Affairs, Medtronic Asia Pacific, where she was responsible for the Medtronic Innovation Centers in Japan and Korea (training and education), and the company’s health systems transformation strategy in the region. Hsien also has extensive experience in corporate communications, advertising and promotion, and government affairs. Hsien has lived and worked in the U.S., Taiwan, Japan, Vietnam, UK, and is now based in Singapore.

 

Professor Tommy Koh

Singapore’s former Permanent Representation to the United Nations in New York, and Ambassador to the United States of America

Professor Tommy Koh is currently the Professor of Law at National University of Singapore (NUS), Ambassador-At-Large at the Ministry of Foreign Affairs, the Rector of the Tembusu College at NUS, Chairman of the Governing Board of the Centre for International Law at NUS and Special Adviser to IPS. Professor Koh has received awards from the Governments of Singapore, Chile, Finland, France, Japan, Netherlands, Spain and the United States. He is the Chairman of the International Advisory Panel of the Asia Research Institute (NUS) and Chairman of the Advisory Committee of the Master’s Degree on Environmental Management (NUS).  He is the Co-Chairman of the Asian Development Bank’s Advisory Committee on Water and Sanitation and is also the Chairman of the Board of Directors of the SymAsia Foundation of Credit Suisse (pro bono). Professor Koh received the Champion of the Earth Award from UNEP and the inaugural President's Award for the Environment from Singapore.   He was conferred with honorary doctoral degrees in law by Yale and Monash Universities.  Harvard University conferred on him the Great Negotiator Award in 2014.

 

About International Women’s Working Group (IWWG)

IWWG believes in the synergy of collaboration, and recognizes events as a powerful platform for women to come together to engage in deeper conversations. Thus a community was created to celebrate one another.

 

Note to Editors

Founded in 1948 by the American Association of Singapore, The American Club is a private Members' Club situated in the heart of Singapore. Conveniently located in the Orchard Road area, The Club offers a full range of dining, wellness, recreational options and children’s programs. With four restaurants and a bar, a full-service spa, a business center, library, state-of-the-art gymnasium, swimming pool, tennis courts, squash courts, The Quad children’s area, a bowling alley (The Club had the first ever bowling alley in Singapore in 1955!), camps for the children, and sports programs, such as the SwimAmerica aquatics program (one of only two in Southeast Asia, and helmed by 1984 Summer Olympic medallist Greg Fasala), The American Club is more than just a Clubhouse. A home away from home for Members, The Club’s close-knit community of expatriates and locals alike, has a diverse, thriving culture with a uniquely American flair. Members form lasting friendships that span continents.

 

Media Enquiries:

Elaine Chan

Director of Marketing, Communications & Member Engagement

The American Club

10 Claymore Hill, Singapore 229573

T: +65 6739 4358 | M: +65 8533 1063

E: elainec@amclub.org.sg

 

 


 

 

MEDIA RELEASE

 

INNOVATION ENABLES THE AMERICAN CLUB TO “SINGAPORISE” OPERATIONS AT MARKET-LEADING LEVELS

 

MARCH 31, 2020 – The American Club Singapore is leveraging leading-edge practices to help contain the COVID-19 outbreak and keep its community of members and staff safe during these uncertain times. Since the coronavirus outbreak began in January 2020, the club has been proactive in putting safety at the forefront of all it does, amidst a rapidly evolving situation.

 

After the Ministry of Health’s issued advisories for tighter controls, the club went beyond the requirements and made further changes to“Singaporise” its day-to-day practices at market-leading levels. It has implemented a series of changes to mitigate the risk of virus transmission across sports and food & beverage outlets as well as facilities designed for business, youth and family activities. These measures will stay in place until at least April 30.   

 

Actions such as social distancing, ceasing sports meets, limiting meeting sizes, reducing restaurant capacity and implementing a “no guest” policy to reduce congestion have been foundational steps to ensure member safety. The club has gone far beyond these basics, though, by introducing innovative new solutions to support its members and staff.

 

The club launched a Community Care Campaign themed ‘We’ve Got it. Together.’, for example, to promote social responsibility among its community. With the objective of keeping its community connected and united, and to show care and consideration for fellow members, the club shares relevant updates such as government advisories and educates its community regarding new precautionary measures as well as regulations under the Infectious Disease Act. Communications to members are sent via emails on a regular basis, and on its new Members WhatsApp Broadcast Channel.

 

The American Club, has also addressed disruptions to members’ lifestyles by introducing highly convenient new services such as TAC2Go!, a food & beverage takeaway and delivery service, as well as delivery service for groceries, gourmet products, wines and spa home care items. These items may be pre-ordered for collection or delivery.

 

The club’s Acting General Manager, Ms Patricia Au, said, ‘The club has always been the hub for social and family activity needs with distinct elements of fun that define the American culture. It’s been heartening to see strong support from members despite many changes to their routines as we implement these innovative new measures for the protection of the community.’

 

Ensuring members’ health by being at the forefront of best practices is not new to The American Club. Key members of its Senior Management have steered the club through viral outbreaks including 2003’s SARS, and 2009’s H1N1. They are now leveraging their expertise and experience to keep members and staff safe throughout the COVID-19 outbreak.

 

Since the Ministry of Health elevated the Disease Outbreak Response System Condition (DORSCON) threat level to Orange, the club has implemented strict preventive measures to minimise the risk of transmission among members and staff. It seeks to ensure that the clubhouse remains a safe oasis for members and staff amidst uncertainty in the community. A core part of its preparedness has been frequent and transparent communications to its members, to build trust during an unpredictable time and build social responsibility.

 

Au adds, ‘As the situation continues to evolve, the club is ready to implement more measures as needed. Staying agile and responsive is a community effort, and it’s been heart-warming to see the messages of care and affirmation from the members, as well as our General Committee members taking the lead in fronting these changes.’

 

Note to Editors:

Founded in 1948 by the American Association of Singapore, The American Club is a private Members' Club situated in the heart of Singapore. Conveniently located in the Orchard Road area, The Club offers a full range of dining, wellness, recreational options and children’s programs. With four restaurants and a bar, a full-service spa, a business center, library, state-of-the-art gymnasium, swimming pool, tennis courts, squash courts, The Quad children’s area, a bowling alley (the first ever built in Singapore in 1955!), camps for the children, and sports programs, such as the SwimAmerica aquatics program (one of only two in Southeast Asia), The American Club is more than just a Clubhouse.

 

A home away from home for Members, The Club’s close-knit community of expatriates and locals alike, has a diverse, thriving culture with a uniquely American flair. Members form lasting friendships that span continents.

 

Media Enquiries:

Elaine Chan

Director of Marketing, Communications & Member Engagement

The American Club

10 Claymore Hill, Singapore 229573

T: +65 6739 4358 | M: +65 8533 1063

E: elainec@amclub.org.sg

 

 


 

APPENDIX

EXISTING HEALTH MEASURES AND PRACTICES

 

Policies

  • - Strict No-Guest Policy enforced.
  • - Members are not to visit the club if they live with someone serving Stay-Home Notice, or if they or their family have travelled overseas within the past 14 days.
  • - Mandatory travel and health declaration prior to entry.Alternate week split work arrangement and telecommuting for the management and administration staff.

 

Social and Safe Distancing

  • - Reduced seating capacity at food and beverage outlets to allow one-meter buffer seating.
  • - Seating at the club’s restaurants are re-organized to limit groups to 10 persons and less.
  • - The toddler and kids' outlets and pool will be closed until end April.
  • - Activities such as the Masters Swim Program and Aqua group fitness classes will be capped at 10 participants, including the instructor.
  • - Usage capacity of one person per 16sqm has been implemented for the Gym and Thinkspace (the Library and the Business Centre).
  • - Group fitness classes will be capped at 10 persons, including the instructor.
  • - One-meter buffer spacing between fitness equipment has been implemented.
  • - Select gym equipment and lockers are not available, to allow one-meter buffer spacing.
  • - One-meter separation marks have been initiated at all queues.
  • - Operational staff schedules and meal breaks have been staggered to minimize risks of large groups of staff congregating and reduce social interaction during meal breaks.

 

Suspensions

  • - Parties and social events
  • - Buffet service
  • - Events of any size
  • - Youth and kids programs, such as camps and activities
  • - Congregation at public areas of the club

 

Temperature Screening and Travel & Health Declaration

  • - Temperature screening at entry point.
  • - Travel and Health Declaration Form verification at all entry points, progressively updated to include new travel advisories.
  • - Stay-Home Notice 14-days-clear tracking and contacting each member who are marked ‘red’ on the travel declaration.

 

Hygiene

  • - Acrylic mouth shields for all culinary staff.
  • - Maximized frequency in disinfecting public areas and work spaces.